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100% Satisfaction Guarantee
If, for whatever reason, you are not satisfied with your purchase, you may return it to us within 30 days of the purchase date subject to the below conditions. Claims for missing items or items damaged in transit must be received within two business days of delivery confirmation.
Refunds & Credits
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-10 business days for the credit to be processed and appear in your account. We will only refund the cost of the item, we do not refund for the cost of shipping.
If the item was sent back for an exchange, please allow 5-7 business days for the replacement to be processed
Please read all conditions below. If conditions are not met, we reserve the right to refuse the return.
- All returned or exchanged items must be in new condition, in their original packaging, and must include all accessories.
- We cannot be held responsible for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us. We are only responsible for the monetary value of the items that we manufacture.
Dog Days Guitar Straps
2817 Mission St
Santa Cruz, CA 95060